Personal Banker - Bullhead City, AZ

First Convenience Bank; Bullhead City (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

First Convenience Bank in Bullhead City, AZ, located at FCB Bullhead City Wal-Mart, is seeking a Personal Banker to handle cash transactions and provide excellent customer service in a fast-paced retail banking environment. The role involves evaluating customer relationships, cross-selling bank products, and meeting monthly account production goals, with a flexible schedule including evenings and weekends.

Bilingual abilities with Spanish-speaking customers are valued, and background checks

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays required.
• Background investigation as per company policy.
• Ability to work well with co-workers in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and propose bank products to support financial success.
• Follow established bank policies under supervisor guidance.
• Acknowledge personal monthly new account production goals set by management.
• Participate in in-store prospecting within the sales environment.
• Process deposits and cash, record transactions, and balance daily operations.

Skills

Customer service

Cash handling

Sales

Teamwork

Education

High school diploma or equivalent

Job description

Personal Banker #935-30739

Location: Bullhead City, Arizona, United States

Place: FCB Bullhead City Wal-Mart

Address: 2840 Hwy. 95

Position Type: Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.