Personal Banker

First National Bank Texas; Forney (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

First National Bank Texas is seeking a Bank Teller in Forney, TX to deliver exceptional customer service, handle cash receipts and payments, and operate in a high-volume retail banking environment. You will evaluate customer relationships, suggest suitable products and services, process deposits, issue receipts, and balance cash drawers while following bank policies.

The role requires flexibility, teamwork, and the ability to assist a diverse clientele, including Spanish-speaking customers, with

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED required or in progress.
• Flexible schedule including evenings, weekends, and holidays.
• Able to pass background investigation as required by policy.
• Ability to work well in a team and with coworkers.

Responsibilities

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Evaluate relationships and recommend bank products and services.
• Process deposits and pay out funds, balance tills, and issue receipts.
• Cross-sell bank services and support a diverse customer base.
• Operate computer systems and other office equipment, and adhere to policies.

Skills

Customer service

Cash handling

Sales

Banking products

Bilingual Spanish

Education

High school diploma or GED

Job description

Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment