Personal Banker - Grapevine, TX

First Convenience Bank; Grapevine (TX); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

First Convenience Bank in Grapevine, Texas seeks a Personal Banker to deliver outstanding customer service, handle cash, and grow relationships with branch customers. You will promote bank products, process deposits, and support a high-volume sales environment with teamwork and reliability.

The role requires flexibility to work evenings, weekends, and holidays, plus pass a background check and work well with diverse customers.

Formación

• Minimum 18 years old.
• High school diploma or equivalent.
• Preferred 6 months of retail or customer service experience.
• Flexible schedule including evenings, weekends and holidays.
• Background check per company policy.
• Able to work effectively in a team.

Responsabilidades

• Provide exceptional customer service handling cash in a high-volume environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions; balance daily transactions.
• Cross-sell bank services to a diverse customer base; we serve a large Spanish-speaking population.
• Maintain regular attendance and punctuality; work under supervision.

Conocimientos

Customer service

Sales

Cash handling

Teamwork

Flexibility

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

Personal Banker

#694-30675

Grapevine, Texas, United States

Location

FCB Grapevine Wal-Mart

Location Address

1601 W. State Hwy. 114

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.