Personal Banker - Temple, TX

First Convenience Bank; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Convenience Bank in Temple, TX is seeking a Personal Banker to deliver exceptional customer service in a high-volume retail banking environment. You will handle cash receipts and deposits while building relationships with customers.

The role requires a high school diploma, flexibility to work evenings and weekends, and the ability to promote bank products to support customers' financial goals. Bilingual Spanish-speaking abilities are a plus in serving a diverse client base.

Qualifications

• High school diploma or equivalent required.
• Six months of retail or customer service preferred.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Provide exceptional customer service, handling cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products to support financial goals.
• Follow bank policies; drive monthly new account production as directed.
• Participate in an active sales environment and in-store prospecting.
• Process deposits/payments, balance daily operations, and issue receipts.
• Receive cash/checks, verify amounts, and check endorsements.
• Cross-sell bank services and assist diverse customers, including Spanish speakers.

Skills

Customer service

Cash handling

Sales

Spanish speaking

Education

High school diploma

High school equivalency

Job description

Personal Banker

Location

Temple, Texas, United States

Location Address

FCB West Adams Ave. Wal-Mart

6801 W. Adams Ave.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.