Personal Banker: Elevate Customer Experience & Growth

PNC; Millersburg (OH); On-site; USD 41,250 - 68,750; Full time

Job summary

PNC's Millersburg branch in Millersburg, OH seeks a Personal Banker to grow the customer base and improve clients' financial well‑being. You will engage customers, present PNC solutions, and collaborate with ecosystem partners to expand relationships.

The role emphasizes proactive sales, risk awareness, and adherence to policies while delivering a differentiated customer experience. No degree is required, and compensation includes base salary with incentive eligibility.

Qualifications

• Roles at this level typically require an associate’s or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• No degree required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively.
• Manages risk by adhering to policies and procedures and supports branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No degree required

Job description

PNC's Millersburg branch in Millersburg, OH seeks a Personal Banker to grow the customer base and improve clients' financial well‑being. You will engage customers, present PNC solutions, and collaborate with ecosystem partners to expand relationships.

The role emphasizes proactive sales, risk awareness, and adherence to policies while delivering a differentiated customer experience. No degree is required, and compensation includes base salary with incentive eligibility.