Personal Banker: Empower Members, Build Finances

Firefighters First Credit Union; Tempe (AZ); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Competitive salary with bonus

Fully paid Medical, Dental, Vision

Fully paid Life insurance and AD&D

401k with employer match

Education reimbursement

Pet Insurance

PTO 3 weeks

Job summary

Firefighters First Federal Credit Union in Tempe, AZ is seeking a Financial Service Consultant II (Personal Banker) to establish new member relationships and provide a full-service experience at our Tempe branch. The role emphasizes recommending products, handling consumer loan applications, and processing deposits while upholding exceptional member service.

The position requires 2+ years as a personal banker at a credit union or bank, a proactive approach, and a commitment to community service.

Qualifications

• Minimum 2 years experience as a personal banker at a credit union or bank setting.
• Proven track record of taking initiative, demonstrating a proactive approach to member interactions, and identifying opportunities for improvement.
• Experience with consumer loan application and processing.
• Experience with account opening and teller transactions.
• A team player mentality, collaborating effectively with colleagues and contributing to a positive work environment.
• Passion for serving the community
• High School Diploma or GED
• All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Responsibilities

• Recommend financial products and services to meet members’ short and long-term financial needs.
• Assist members with completing consumer loan applications.
• Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), and/or opening new and sub-accounts.
• Process cash transactions for members, maintain cash drawers, and daily balance of vaults and branch cash.
• Contribute to a positive and collaborative work environment, supporting your colleagues and fostering a culture of teamwork and continuous improvement.
• Uphold the credit union’s values and brand reputation by demonstrating professionalism, integrity, and dedication in all member interactions.

Skills

Customer service

Communication

Initiative

Team player

Community focus

Education

High School Diploma or GED

Job description

Firefighters First Federal Credit Union in Tempe, AZ is seeking a Financial Service Consultant II (Personal Banker) to establish new member relationships and provide a full-service experience at our Tempe branch. The role emphasizes recommending products, handling consumer loan applications, and processing deposits while upholding exceptional member service.

The position requires 2+ years as a personal banker at a credit union or bank, a proactive approach, and a commitment to community service.