Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group, Inc.; Tempe (AZ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Tempe, AZ to acquire and deepen the branch customer base through proactive sales and outstanding service.

You will manage customer experiences, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share. The role emphasizes delivering a full PNC conversation, educating customers on digital tools, and leveraging partnerships to meet their financial needs while maintaining

Qualifications

• Associates or equivalent degree and related experience.
• Typically requires 3+ years experience.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Delivers a full PNC conversation to identify appropriate solutions and drives customer loyalty.
• Educates customers on options for managing financial transactions using technology, tools and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Tempe, AZ to acquire and deepen the branch customer base through proactive sales and outstanding service.

You will manage customer experiences, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share. The role emphasizes delivering a full PNC conversation, educating customers on digital tools, and leveraging partnerships to meet their financial needs while maintaining