Client‑Focused Personal Banker | Grow Bank Relationships

PNC; Tempe (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

Pension and stock purchase plans

Education assistance

Job summary

PNC is seeking a Personal Banker in Tempe, AZ to deliver exceptional customer service and help clients manage their finances using PNC solutions. This in-office role emphasizes proactive outreach, branch collaboration, and a focus on customer loyalty.

You will engage with customers to uncover needs, present banking options, and guide them through transactions while supporting risk controls and branch operations.

Qualifications

• Typically an Associates or equivalent degree required with related experience or product knowledge.
• Strong knowledge of customer service and sales in a banking environment.
• Ability to learn and explain PNC products and services.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and elevates client loyalty through a defined sales process.
• Creates customer loyalty and grows share of wallet by educating customers on PNC solutions and leveraging technology.
• Applies product and procedural knowledge to resolve customer issues and protect customer assets.
• Participates in branch daily operations and adheres to risk and policy guidelines.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree

Job description

PNC is seeking a Personal Banker in Tempe, AZ to deliver exceptional customer service and help clients manage their finances using PNC solutions. This in-office role emphasizes proactive outreach, branch collaboration, and a focus on customer loyalty.

You will engage with customers to uncover needs, present banking options, and guide them through transactions while supporting risk controls and branch operations.