Personal Banker: Elevate Customers’ Financial Wellness

PNC; Hamtramck (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

Life insurance

Disability protection

401(k) with PNC match

Educational assistance

Wellness program

Job summary

PNC's Personal Banker role based in Hamtramck, MI involves acquiring and deepening the branch customer base through proactive sales and excellent service, and positioning PNC solutions to drive revenue and loyalty. You will guide customers through financial options and leverage partnerships to broaden wallet share.

This in‑office position emphasizes delivering a differentiated customer experience, managing risk, and collaborating with colleagues to support customers' financial wellbeing and

Qualifications

• 3+ years of experience in banking or related field.
• Associates degree or equivalent required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined process including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet by educating customers on options and leveraging technology.

Skills

Accountability

Banking

Customer Service

Prospecting

Digital Awareness

Retail Lending

Selling

Education

Associates degree or equivalent

Job description

PNC's Personal Banker role based in Hamtramck, MI involves acquiring and deepening the branch customer base through proactive sales and excellent service, and positioning PNC solutions to drive revenue and loyalty. You will guide customers through financial options and leverage partnerships to broaden wallet share.

This in‑office position emphasizes delivering a differentiated customer experience, managing risk, and collaborating with colleagues to support customers' financial wellbeing and