Personal Banker: Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Warrior Heights (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Pension and stock purchase plans

Paid holidays

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Tuscaloosa, AL. The role focuses on building the branch customer base, delivering proactive sales and service, and improving customers' financial wellbeing through PNC solutions.

You will work with ecosystem partners to expand relationships and increase wallet share while maintaining strong adherence to policy standards. The position emphasizes in-office collaboration and exceptional customer service, with opportunities for

Qualifications

• Associates or equivalent degree typically required, plus related experience or product knowledge.
• 3+ years experience in a similar banking/retail role preferred.
• Ability to meet licensing/background check requirements.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by improving customers' financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Tools

None

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Tuscaloosa, AL. The role focuses on building the branch customer base, delivering proactive sales and service, and improving customers' financial wellbeing through PNC solutions.

You will work with ecosystem partners to expand relationships and increase wallet share while maintaining strong adherence to policy standards. The position emphasizes in-office collaboration and exceptional customer service, with opportunities for