Personal Banker: Elevate Customer Finance & Loyalty

PNC Financial Services Group, Inc.; Wetumpka (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with company match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. in Wetumpka, AL is seeking a Personal Banker to guide customers through financial solutions in a branch setting. You will engage with clients, open accounts, and provide service and sales support to meet their financial goals.

This in-office role emphasizes compliance, risk awareness, and customer loyalty as you collaborate with teammates and ecosystem partners. A background in retail banking and a customer-focused mindset helps you succeed in this position.

Qualifications

• Associates degree or equivalent required.
• 3+ years of related experience or product knowledge preferred.
• Combination of education, certifications, and experience may be considered in lieu of a degree.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet and loyalty.
• Deliver PN C solutions through a full conversation with every client interaction and educate on options.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. in Wetumpka, AL is seeking a Personal Banker to guide customers through financial solutions in a branch setting. You will engage with clients, open accounts, and provide service and sales support to meet their financial goals.

This in-office role emphasizes compliance, risk awareness, and customer loyalty as you collaborate with teammates and ecosystem partners. A background in retail banking and a customer-focused mindset helps you succeed in this position.