Personal Banker: Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Lithia (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Disability coverage

401(k) plan with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Lithia, FL is seeking a Personal Banker to build and deepen the branch client base and deliver tailored financial guidance.

You will engage customers with a structured sales process, including outreach, service-to-sales, and lobby engagements to position PNC solutions. You will collaborate with ecosystem partners to grow wallet share while educating clients on digital tools and banking products.

Qualifications

• 3+ years experience typically required.
• Associates or equivalent degree required; in lieu, a comparable mix of education, certification and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share and loyalty.
• Conduct proactive sales conversations and leverage PNC solutions to meet client needs.
• Participate in branch operations with risk awareness and adherence to policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Lithia, FL is seeking a Personal Banker to build and deepen the branch client base and deliver tailored financial guidance.

You will engage customers with a structured sales process, including outreach, service-to-sales, and lobby engagements to position PNC solutions. You will collaborate with ecosystem partners to grow wallet share while educating clients on digital tools and banking products.