Personal Banker: Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Sonora (CA); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays and PTO

Job summary

PNC Financial Services Group, Inc. in Sonora, CA is seeking a Personal Banker to acquire and deepen our branch customer base while delivering a high-quality financial experience.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share. This role emphasizes proactive sales, lobby engagement, and educating customers on digital tools.

Qualifications

• 3+ years of experience typically required in this level.
• Associates or equivalent degree may be required or considered in lieu of a degree.
• Strong sales and customer service capabilities in a banking environment.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share.
• Drive proactive sales conversations through a defined internal process and lobby engagement.
• Educate customers on options for managing transactions with digital tools.

Skills

Banking

Customer Service

Sales

Customer Experience

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Sonora, CA is seeking a Personal Banker to acquire and deepen our branch customer base while delivering a high-quality financial experience.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share. This role emphasizes proactive sales, lobby engagement, and educating customers on digital tools.