Personal Banker: Drive Client Wealth & Loyalty

PNC; Covington (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Pension and stock purchase plans

Paid holidays

Vacation days

Educational assistance

Job summary

PNC in Covington, KY is seeking a Personal Banker to acquire and deepen the branch customer base, drive revenue through proactive sales, and enhance the customer experience. You will engage with clients and collaborate with ecosystem partners to position PNC solutions while maintaining high service standards.

The role emphasizes a full range of banking products, risk management, and a focus on delivering financial wellbeing to customers in an in-office setting at the Covington branch.

Qualifications

• Experience in customer-facing banking roles and a solid understanding of personal financial products.
• Ability to build trust and deepen customer relationships through proactive outreach.
• Familiarity with branch operations and risk awareness.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions leveraging technology and resources.
• Manages risk through adherence to policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Covington, KY is seeking a Personal Banker to acquire and deepen the branch customer base, drive revenue through proactive sales, and enhance the customer experience. You will engage with clients and collaborate with ecosystem partners to position PNC solutions while maintaining high service standards.

The role emphasizes a full range of banking products, risk management, and a focus on delivering financial wellbeing to customers in an in-office setting at the Covington branch.