Personal Banker: Elevate Customer Experience & Growth

PNC Financial Services Group, Inc.; Clearwater (FL); Hybrid; USD 42,000 - 60,000; Full time

Job summary

PNC Financial Services Group, Inc. in Clearwater, FL is seeking a Personal Banker at the Countryside branch. You will acquire and deepen the customer base through proactive sales and exceptional service, helping clients manage finances using PNС solutions.

You will engage customers in the lobby, set appointments, and partner with ecosystem contributors to grow share of wallet while adhering to risk controls and accurate branch operations.

Qualifications

• Typically requires an Associate's degree or equivalent with related experience.
• Customer-facing banking experience preferred.
• Bilingual Spanish is preferred for this role.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow share of wallet.
• Drive proactive sales conversations via outbound calls, service to sales, and lobby engagement.
• Educate customers on PNС solutions and digital tools.
• Maintain risk controls and accurate branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Clearwater, FL is seeking a Personal Banker at the Countryside branch. You will acquire and deepen the customer base through proactive sales and exceptional service, helping clients manage finances using PNС solutions.

You will engage customers in the lobby, set appointments, and partner with ecosystem contributors to grow share of wallet while adhering to risk controls and accurate branch operations.