Personal Banker - Drive Growth & Customer Loyalty

PNC Financial Services Group, Inc.; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with PNC match

Short and long-term disability protection

Educational assistance

Robust wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Virginia Beach, VA, to enhance customer loyalty and drive proactive sales growth. The role requires a strong focus on delivering high-quality customer service and leveraging technology to meet financial needs.

Ideal candidates should have 3+ years of relevant experience or an Associate Degree. Benefits include medical coverage, a 401(k) plan, and generous paid time off. Join a collaborative team at PNC that values inclusivity and employee success.

Qualifications

• 3+ years of related experience or product knowledge.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Participate in branch daily operations, ensuring they are completed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associate Degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Virginia Beach, VA, to enhance customer loyalty and drive proactive sales growth. The role requires a strong focus on delivering high-quality customer service and leveraging technology to meet financial needs.

Ideal candidates should have 3+ years of relevant experience or an Associate Degree. Benefits include medical coverage, a 401(k) plan, and generous paid time off. Join a collaborative team at PNC that values inclusivity and employee success.