Personal Banker: Client Growth & Service

Fairygodboss; Jackson (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription coverage

401(k) with company match

Disability protection

Job summary

PNC's Jackson, Michigan Boardman Road Branch is seeking a Personal Banker to grow the customer base through proactive sales and exceptional service. You will guide clients through banking options, leverage digital tools, and collaborate with partners to broaden wallet share.

The role emphasizes risk-aware service, branch operations support, and building trusted relationships with customers and communities. In-office position with standard hours.

Qualifications

• Experience in retail banking or customer-facing financial services.
• Knowledge of banking products and services, with upsell capabilities.
• Ability to navigate escalation and risk controls in daily work.

Responsibilities

• Acquire and deepen branch customer relationships through proactive sales.
• Educate customers on digital tools and financial solutions.
• Drive loyalty by delivering a differentiated customer experience.
• Execute lobby engagement and pair clients with appropriate products.
• Assist with branch operations while adhering to policies.

Skills

Customer service

Sales

Banking products

Relationship building

Communication

Education

Associates or equivalent degree

Job description

PNC's Jackson, Michigan Boardman Road Branch is seeking a Personal Banker to grow the customer base through proactive sales and exceptional service. You will guide clients through banking options, leverage digital tools, and collaborate with partners to broaden wallet share.

The role emphasizes risk-aware service, branch operations support, and building trusted relationships with customers and communities. In-office position with standard hours.