Personal Banker: Drive Growth & Customer Financial Wellness

PNC; Grand Rapids (MI); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision coverage

401(k) with match

Pension / Stock purchase plans

Educational assistance

Wellness program

Paid time off

Zusammenfassung

PNC is hiring a Personal Banker based in Grand Rapids, MI (Cascade Branch). You will acquire and deepen customer relationships, drive sales, and educate customers on financial options using technology and resources.

The role emphasizes risk management and delivering a superior customer experience within an in-office environment. Ideal candidates will have 3+ years of experience, an associates or equivalent degree, and a customer-focused approach.

Qualifikationen

• Associates or equivalent degree suitable for role.
• 3+ years experience in banking or related field.

Aufgaben

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations through internal and outbound interactions using a defined sales process.
• Create customer loyalty and grow share of wallet through a differentiated customer experience.
• Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
• Apply product and procedural knowledge to identify, mitigate and solve customer problems and drive loyalty.

Kenntnisse

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Ausbildung

No Degree

Jobbeschreibung

PNC is hiring a Personal Banker based in Grand Rapids, MI (Cascade Branch). You will acquire and deepen customer relationships, drive sales, and educate customers on financial options using technology and resources.

The role emphasizes risk management and delivering a superior customer experience within an in-office environment. Ideal candidates will have 3+ years of experience, an associates or equivalent degree, and a customer-focused approach.