Personal Banker: Drive Financial Wellbeing & Loyalty

PNC Financial Services Group, Inc.; Mesquite (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Mesquite, TX to drive branch sales and enhance the customer experience. You will engage customers, identify financial needs, and present PNC solutions through in-branch and outbound interactions, helping to grow wallet share and loyalty.

This in-office role emphasizes collaboration with partners, adherence to policies, and delivering a differentiated customer experience to build trust and financial wellbeing.

Qualifications

• 3+ years experience in banking or financial services.
• Associates degree or equivalent; in lieu of degree, combinations including military service may be considered.
• Strong sales and customer service skills, with ability to identify and act on opportunities.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience to improve financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow customer share of wallet and cross-sell PNC solutions.
• Engage customers with outbound and in-branch interactions following a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Mesquite, TX to drive branch sales and enhance the customer experience. You will engage customers, identify financial needs, and present PNC solutions through in-branch and outbound interactions, helping to grow wallet share and loyalty.

This in-office role emphasizes collaboration with partners, adherence to policies, and delivering a differentiated customer experience to build trust and financial wellbeing.