Personal Banker: Grow Relationships & Finances

PNC; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits with HSA

Dental and vision

Life insurance (employee & dependents)

Disability protection

401(k) with match & stock plans

Dependent care reimbursement

Back-up care for child/elder

Educational assistance

Wellness program

Paid holidays

Parental leave

Vacation days 15–25

Job summary

PNC is seeking a Personal Banker based in Austin, TX, at the West Bank Branch, to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share.

The role emphasizes proactive sales conversations, effective lobby engagement, and educating customers on PNC solutions while maintaining adherence to policies and risk

Qualifications

• Bilingual Spanish preferred.
• Accountability in banking roles with customer focus.
• Experience with customer-facing banking products and services.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and elevates client loyalty through a defined process.
• Creates customer loyalty by delivering a differentiated customer experience and educating customers on banking options.

Skills

Bilingual Spanish

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Austin, TX, at the West Bank Branch, to acquire and deepen the branch customer base through proactive sales and service activities. You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share.

The role emphasizes proactive sales conversations, effective lobby engagement, and educating customers on PNC solutions while maintaining adherence to policies and risk