Customer-First Personal Banker

PNC; Richardson (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H開

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Job summary

PNC is seeking a Personal Banker for the Richardson, TX area to grow the branch customer base through proactive sales and exceptional service. You will drive conversations, identify financial solutions, and partner with ecosystem contacts to increase wallet share while maintaining strong risk controls.

The role emphasizes educating customers on digital tools, delivering a differentiated experience, and supporting branch operations to ensure accuracy and efficiency.

Qualifications

• 3+ years experience typically required.
• Associates or equivalent degree often expected; in lieu of degree, related certification/experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Lead conversations to identify PNC solutions and drive revenue and loyalty.
• Deliver a differentiated customer experience and educate customers on managing financial transactions using tech/tools.
• Mitigate customer problems and ensure risk controls are followed with sound judgment.
• Participate in branch operations to ensure efficiency and accuracy.

Skills

Accountability

Banking

Customer Service

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Personal Banker for the Richardson, TX area to grow the branch customer base through proactive sales and exceptional service. You will drive conversations, identify financial solutions, and partner with ecosystem contacts to increase wallet share while maintaining strong risk controls.

The role emphasizes educating customers on digital tools, delivering a differentiated experience, and supporting branch operations to ensure accuracy and efficiency.