Client-Focused Personal Banker — Banking Sales & Service

PNC Financial Services Group

Schaumburg (IL)

In loco

USD 45.000 - 76.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Medical/Dental/Vision benefits

401(k) with match

Pension and stock purchase plans

Paid time off

Descrizione del lavoro

PNC Financial Services Group in Schaumburg, IL is seeking a Personal Banker to grow the branch's customer base and deepen relationships through proactive sales and outstanding service. You will engage with customers to identify financial solutions, leverage ecosystem partners, and deliver a differentiated experience that drives loyalty.

The role emphasizes risk-aware operations, knowledge of PNC products, and a focus on customer financial wellbeing within a busy branch environment.

Competenze

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.

Mansioni

Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.