Personal Banker: Drive Customer Loyalty & Growth

PNC Financial Services Group; Decatur (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & dental coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group in Decatur, GA is seeking a Personal Banker to strengthen the Wesley Chapel branch’s customer relationships. You will proactively engage customers, promote PNC solutions, and collaborate with ecosystem partners to deepen client loyalty.

The role emphasizes in-office service at the Wesley Chapel location, with focus on customer experience, risk adherence, and team collaboration. Visa sponsorship is not offered for this position.

Qualifications

• Requires an associates degree or equivalent experience with relevant banking knowledge.
• Typically 3+ years in banking or financial services roles or related product knowledge.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Drive conversations to identify PNC solutions and grow share of wallet.
• Educate customers on digital tools and branch services to improve financial wellbeing.
• Mitigate risks by following policies and procedures and maintaining accuracy.
• Participate in branch operations to ensure efficient service delivery.

Skills

Customer Experience

Proactive Sales

Banking Knowledge

Identifying Opportunities

Client Loyalty

Leveraging Technology

Accountability

Customer Service

Education

Associates or equivalent degree

Job description

PNC Financial Services Group in Decatur, GA is seeking a Personal Banker to strengthen the Wesley Chapel branch’s customer relationships. You will proactively engage customers, promote PNC solutions, and collaborate with ecosystem partners to deepen client loyalty.

The role emphasizes in-office service at the Wesley Chapel location, with focus on customer experience, risk adherence, and team collaboration. Visa sponsorship is not offered for this position.