Branch Manager: Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Georgia; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life Insurance

Disability protection

401(k) with match

Dependent care reimbursement

Backup child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks a Branch Manager I to lead the Wesley Chapel branch in Decatur, GA, driving revenue, customer loyalty and a high‑performing team. You will manage risk, ensure compliance and deliver a seamless omnichannel banking experience for clients.

You will coach staff, attract and onboard talent, and partner with ecosystem colleagues to grow share-of-wallet and community presence. A strong emphasis on customer focus and staff development is required.

Qualifications

• Typically requires 3+ years of related experience.
• No degree required; equivalent combination of education and experience considered.
• Notary Public license may be required for this position.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Deliver a differentiated client experience in an omni‑channel environment.
• Coach and develop branch team members for high performance and succession.
• Ensure risk, compliance and operational excellence across the branch.

Skills

Customer focus

People management

Sales management

Risk management

Communication

Financial literacy

Notary Public (state)

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Branch Manager I to lead the Wesley Chapel branch in Decatur, GA, driving revenue, customer loyalty and a high‑performing team. You will manage risk, ensure compliance and deliver a seamless omnichannel banking experience for clients.

You will coach staff, attract and onboard talent, and partner with ecosystem colleagues to grow share-of-wallet and community presence. A strong emphasis on customer focus and staff development is required.