Personal Banker: Consultative Sales & Growth

Fifth Third Bank, N.A.

Monroe (OH)

On-site

USD 36,000 - 54,000

Full time

5 days ago

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Job summary

The Personal Banker I role at Fifth Third Bank in Monroe, Ohio offers a structured onboarding program with rotations in operations and Sales & Service, leading to a Retail Personal Banker I certification. You’ll build customer profiles using a consultative sales process and develop solutions for everyday banking needs.

During the 4–8 week program you’ll gain experience in cross-selling, opening accounts, and serving customers at the Financial Center or Bank Mart, while traveling for training

Qualifications

College degree or work experience with transferable skills.
Experience in financial industry preferred.
Ability to develop comfort with sales activities to acquire new customers and cross-sell to existing ones.
Understanding of basic math for credit and financial analysis.
NMLS/S.A.F.E. Act registration at time of employment required.

Responsibilities

Use consultative sales to identify customer needs and build a profile.
Maintain knowledge of Retail products/services and recommend solutions.
Proactively reach out to customers and set appointments for financial reviews.
Cross-sell to existing customers and engage in outside sales activities.
Collaborate with partners across Mortgage, Small Business, and Commercial teams.
Meet or exceed customer experience and production goals.

Skills

Sales skills

Customer service

Communication

Financial literacy

Education

College degree or equivalent

Job description

During the 4–8 week program you’ll gain experience in cross-selling, opening accounts, and serving customers at the Financial Center or Bank Mart, while traveling for training

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