Personal Banker: Build Trusted Banking Relationships

PNC Financial Services Group, Inc.; Jackson (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental

Vision

401(k) with match

Paid holidays

Wellness program

Job summary

PNC Financial Services Group, Inc. in Jackson, Michigan seeks a Personal Banker to serve customers at the Boardman Road Branch and drive proactive sales and service. You will engage clients, promote PNC solutions, and collaborate with partners to strengthen loyalty while focusing on an excellent customer experience.

The role emphasizes risk-aware practices, branch operations support, and the ability to connect with customers to meet their financial needs using PNC tools.

Qualifications

• Roles at this level typically require an Associates or equivalent degree or related experience.
• Experience in retail banking and customer service is preferred.
• Ability to understand customer needs and offer appropriate solutions.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience and identifies opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Delivers a full PNC conversation to identify suitable solutions and remain compliant with policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Jackson, Michigan seeks a Personal Banker to serve customers at the Boardman Road Branch and drive proactive sales and service. You will engage clients, promote PNC solutions, and collaborate with partners to strengthen loyalty while focusing on an excellent customer experience.

The role emphasizes risk-aware practices, branch operations support, and the ability to connect with customers to meet their financial needs using PNC tools.