Personal Banker: Build Loyal Banking Relationships

PNC Financial Services Group, Inc.; Jackson (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

401(k) with PNC match

Medical/dental/vision coverage

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Jackson, OH to grow the branch customer base, deliver excellent service, and promote PNC solutions. The role emphasizes proactive selling, customer advisory, and collaboration with partners to increase wallet share.

Successful candidates will leverage technology, maintain strong risk awareness, and adhere to policies while delivering a differentiated customer experience in a busy retail setting.

Qualifications

• Associates or equivalent degree typically required; 3+ years experience expected.
• Experience with branch banking products and services a plus.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Position PNC solutions to drive revenue and loyalty.
• Conduct proactive sales conversations using a defined process and lobby engagement.
• Educate customers on options for managing financial transactions with technology.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Effective Communications

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Jackson, OH to grow the branch customer base, deliver excellent service, and promote PNC solutions. The role emphasizes proactive selling, customer advisory, and collaboration with partners to increase wallet share.

Successful candidates will leverage technology, maintain strong risk awareness, and adhere to policies while delivering a differentiated customer experience in a busy retail setting.