Personal Banker - Waco, TX

First Convenience Bank; Waco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A financial institution in Waco, Texas is looking for a full-time Personal Banker. The role involves providing exceptional customer service and managing cash transactions in a high-volume retail environment. Applicants should be at least 18 years old and preferably have a high school diploma as well as some experience in retail or customer service. The job requires a flexible schedule, including evenings and weekends. The company offers a supportive work environment with various responsibilities including cross-selling and fulfilling customer needs.

Qualifications

• At least 18 years of age.
• High school diploma or currently attending high school preferred.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings and weekends.

Responsibilities

• Provide exceptional customer service in a high volume, sales environment.
• Evaluate customer relationships and recommend bank products.
• Process deposits, pay out funds, and balance operations.
• Cross-sell bank services and products.

Job description

Personal Banker

#861-27479

Waco, Texas, United States

Location

FCB Hewitt Wal-Mart

Location Address

600 Hewitt Dr.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.