Personal Banker - Saginaw, TX

First Convenience Bank; Saginaw (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

First Convenience Bank is seeking a Personal Banker at the Saginaw Wal-Mart location to deliver exceptional customer service and handle cash transactions in a busy retail environment. You will evaluate customer relationships, promote bank products, and ensure compliance with bank policies.

The role requires a flexible schedule including evenings, weekends, and holidays and a focus on serving a diverse customer base, including a large Spanish-speaking population.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Flexible schedule including evenings, weekends, and holidays
• Pass background investigation according to company policy
• Able to get along with co-workers and work effectively in a team environment

Responsibilities

• Provide exceptional customer service, handling cash in a high-volume sales environment
• Evaluate customer relationships and recommend bank products and services
• Follow established policies per bank direction
• Aim for monthly new account production as directed by management
• Participate in in-store prospective selling and cross-sell bank services
• Process deposits and cash withdrawals accurately, balancing daily operations
• Receive cash and checks, verify amounts and endorsements
• Guard against counterfeit checks and improper identifications
• Enter transactions into the computer and issue receipts
• Sell and prepare money orders, cashier's checks, wires, and CDs
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Serve a diverse customer base including Spanish speakers
• Perform other tasks as requested by supervisors
• Maintain regular and punctual attendance and adhere to approval limits

Job description

Personal Banker

#886-30735

Saginaw, Texas, United States

Location

FCB Saginaw Wal-Mart

Location Address

1401 N. Saginaw Blvd.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.