Personal Banker - Round Rock, TX

First Convenience Bank; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Convenience Bank in Round Rock, TX is seeking a Personal Banker to deliver exceptional service and process cash transactions in a high-volume setting. You will evaluate customer needs, promote products, and follow bank policies under supervision.

The role requires a flexible schedule and teamwork to support daily operations and build lasting relationships with a diverse clientele. Eligible candidates must be 18+, have a HS diploma or equivalent, and pass a background check.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Able to work well in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and promote bank products to support financial success.
• Follow bank policies and direction from supervisors.
• Aim for monthly new account production as assigned by management.
• Participate in an active sales environment and in-store prospecting.
• Process deposits and pay-outs, record transactions, and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Provide Western Union wires and cash advances as needed.
• Cross-sell bank services and assist a diverse customer base, including Spanish speakers.
• Attend to other duties as requested; maintain regular attendance.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Job description

Personal Banker

#342-30114

Round Rock, Texas, United States

Location

FCB University HEB

Location Address

250 University Blvd

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.