Personal Banker: Build Trusted Customer Relationships

Fairygodboss; Fort Payne (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with match

Pension and stock purchase plans

Educational assistance (tuition)

Job summary

PNC is recruiting a Personal Banker for Fort Payne, AL, to join its in-office retail team. The role focuses on building and deepening customer relationships, identifying opportunities for financial solutions, and driving customer loyalty through proactive service and product recommendations.

The position involves collaborating with ecosystem partners, managing risk, and delivering a differentiated customer experience while adhering to policies and branch operations.

Qualifications

• Typically requires 3+ years of experience in banking or related fields.
• Associates degree or equivalent required.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquires and deepens branch customer base through proactive sales and service activities.
• Drives proactive sales conversations via internal and outbound interactions using a defined sales process.
• Creates customer loyalty and expands wallet share by differentiating the customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems.
• Manages risk by adhering to policies and procedures and participating in branch operations.

Skills

Banking

Accountability

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Education

Associates degree or equivalent

Job description

PNC is recruiting a Personal Banker for Fort Payne, AL, to join its in-office retail team. The role focuses on building and deepening customer relationships, identifying opportunities for financial solutions, and driving customer loyalty through proactive service and product recommendations.

The position involves collaborating with ecosystem partners, managing risk, and delivering a differentiated customer experience while adhering to policies and branch operations.