Client-Focused Personal Banker | Grow Banking Solutions

PNC Financial Services Group, Inc.; Fort Payne (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Paid time off

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Fort Payne, AL to grow the branch customer base and deliver outstanding service. You will engage customers with a proactive sales process, educate on PNC solutions, and work with ecosystem partners to expand relationships.

Candidates should have 3+ years of relevant experience, an associates or equivalent degree, and strong skills in customer service, problem solving, and effective communication in a fast-paced branch environment.

Qualifications

• Associates or equivalent degree; related experience acceptable.
• 3+ years of experience in banking or financial services.
• Background in customer service and sales preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with partners to grow customer share of wallet and drive revenue.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Fort Payne, AL to grow the branch customer base and deliver outstanding service. You will engage customers with a proactive sales process, educate on PNC solutions, and work with ecosystem partners to expand relationships.

Candidates should have 3+ years of relevant experience, an associates or equivalent degree, and strong skills in customer service, problem solving, and effective communication in a fast-paced branch environment.