Personal Banker — Build Relationships & Drive Wellness

PNC; Wesley Chapel (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Job summary

PNC's Wesley Chapel branch in Florida is seeking a Personal Banker to acquire and deepen the branch customer base using proactive sales and outstanding service. You will identify opportunities to improve customers' financial wellbeing and tailor PNC solutions for loyalty and growth.

Based in-office, you will collaborate with ecosystem partners, participate in daily branch operations, and maintain sound risk and policy adherence while delivering a differentiated customer experience with digital

Qualifications

• No degree required.
• Typically requires 3+ years experience in banking or financial services.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drive proactive sales conversations through outbound calling, service-to-sales, teller interactions, appointment setting and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC's Wesley Chapel branch in Florida is seeking a Personal Banker to acquire and deepen the branch customer base using proactive sales and outstanding service. You will identify opportunities to improve customers' financial wellbeing and tailor PNC solutions for loyalty and growth.

Based in-office, you will collaborate with ecosystem partners, participate in daily branch operations, and maintain sound risk and policy adherence while delivering a differentiated customer experience with digital