Personal Banker: Build Relationships & Drive Growth

Provident Bank; East Windsor Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Provident Bank seeks a Personal Banker to establish relationships with customers, identify financial needs, and deliver a positive branch experience. You will handle transactions, cross-sell products, and support daily branch operations while maintaining compliance and customer service excellence.

The role involves meeting sales targets, assisting with branch duties, and potentially earning Life and Health licensing. Strong customer service, math skills, and flexibility are essential.

Qualifications

• High school diploma or GED.
• 6 months of sales and service experience in a customer facing retail environment.
• Strong interpersonal and communication skills.
• Ability to work a flexible schedule based on business needs.
• Demonstrates positive professional demeanor with customers and coworkers.
• Strong math and analytical skills.
• Proficient with Microsoft Office.

Responsibilities

• Meet sales referrals and cross-selling goals by knowing features/benefits of products and services.
• Promote bank products and refer or resolve customer inquiries about accounts or services.
• Refer customers to appropriate partners for commercial products or services.
• Exceed customer expectations through engagement and service quality.
• Manage a book of business by developing new relationships and growing existing ones.

Skills

Interpersonal skills

Sales experience

Customer service

Communication

Time management

PC skills

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Provident Bank seeks a Personal Banker to establish relationships with customers, identify financial needs, and deliver a positive branch experience. You will handle transactions, cross-sell products, and support daily branch operations while maintaining compliance and customer service excellence.

The role involves meeting sales targets, assisting with branch duties, and potentially earning Life and Health licensing. Strong customer service, math skills, and flexibility are essential.