Personal Banker

First National Bank Texas; Humble (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

First National Bank Texas is seeking a Teller for its Humble location to provide exceptional customer service while handling cash in a high-volume setting. The role requires evaluating customer needs and recommending bank products to help clients achieve financial success.

The position requires flexibility to work evenings, weekends, and holidays, along with the ability to pass a background check. A high school diploma or equivalent is required, and prior retail or customer service experience is

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor directives.
• Achieve monthly new account production as assigned by upper management.
• Participate in an active sales environment, including in-store prospecting.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Ensure accuracy and guard against counterfeit checks and improper identification.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products; serve a diverse customer base including Spanish speakers.
• Perform other tasks as requested by supervisors.

Skills

Customer service

Cash handling

Sales

Bilingual Spanish

Teamwork

Education

High school diploma or equivalent

Tools

Computer

POS system

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Humble Kroger

Location Address

9475 FM 1960 Bypass Rd.