Personal Banker

First National Bank Texas; Sherman (CA); On-site; USD 30,000 - 38,000; Full time

Job summary

First National Bank Texas is seeking a Teller at the FCB Sherman Wal-Mart location. You will handle cash transactions, assist customers with deposits and withdrawals, and promote bank products in a busy retail setting.

The role emphasizes accuracy, customer service, and teamwork, with opportunities to work a flexible schedule to meet branch needs, including evenings and weekends. Spanish-speaking service is valued to assist a diverse customer base.

Qualifications

• Must be 18 years of age.
• High school diploma or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for personal achievement of monthly new account production as assigned by upper management.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Process deposits and pay out funds and balance each day's operations.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.

Skills

Spanish language

Education

High school diploma

Job description

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

FNBT is an equal opportunity employer.

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Sherman Wal-Mart

401 E. Hwy. 82 Side 2