Personal Banker

First National Bank Texas; Kerrville (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

First National Bank Texas in Kerrville seeks a bank teller to deliver exceptional customer service in a fast-paced, high-volume branch. Primary duties include handling cash transactions, processing deposits and withdrawals, issuing receipts, and balancing daily operations.

You will evaluate customer relationships, cross-sell bank services, and support a diverse clientele, including Spanish speakers. Flexible scheduling, teamwork, and strict policy compliance are required.

Qualifications

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Responsibilities

• Provide exceptional customer service, handling receipt and payment of cash in a high-volume, sales environment.
• Evaluate customer relationships and recommend bank products to support financial goals.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production targets.
• Engage in in-store aisle prospecting as part of a sales environment.
• Process deposits and pay outs, record transactions, and balance daily operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Guard against counterfeit currency and improper identifications.
• Enter transactions into computer systems and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Handle Western Union wires and cash advances.
• Cross-sell bank services to diverse customers, including Spanish-speaking clients.
• Perform tasks as requested by supervisors; maintain attendance and punctuality.
• Operate within approved authority limits.

Skills

Exceptional customer service

Cash handling

Sales/prospecting

Bilingual Spanish

Education

High school diploma or equivalent

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Location

FCB Kerrville Wal-Mart

Location Address

1216 Junction Hwy.