Permits & Installations Project Coordinator

Generator Supercenter of Tampa Bay; Wheeling (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Positive work environment

Voluntary Life Insurance

Short and Long Term Disability

Medical, Dental and Vision

401K Matching (after 6 months)

60 days waiting period for benefits

Job summary

Generator Supercenter is seeking a detail-oriented Post-Sales Project Coordinator to manage customers from purchase through permitting, scheduling, installation, and inspection in Chicagoland.

In this full-time role, you will coordinate with the sales team, office staff, electricians, and subcontractors, ensuring documents are complete, permits are secured, and installations proceed on schedule.

Qualifications

• High school diploma or GED required.
• Experience in administrative, office coordination, scheduling, customer service, or project support preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple customers and projects simultaneously.
• Comfortable following established processes and checklists.
• Strong written and verbal communication skills.
• Professional and friendly when communicating with customers, municipalities, contractors, and coworkers.
• Comfortable using computers, email, web-based systems, Microsoft Office, and similar business applications.
• Ability to follow up consistently and take ownership of open tasks.
• Dependable, proactive, and comfortable working in a fast-paced small-business environment.

Responsibilities

• Prepare and submit permit applications for generator installation projects.
• Communicate with municipalities regarding permit requirements, application status, corrections, and approvals.
• Gather required documents such as site plans, specifications, contractor information, and supporting documentation.
• Track permit status and follow up regularly to prevent delays.
• Coordinate required inspections following installation.
• Maintain organized records of permits, approvals, inspection results, and related correspondence.
• Learn the permitting requirements of the different municipalities we serve throughout Chicagoland.
• Receive completed projects from the sales team and ensure all required information and documentation are available.
• Set up customer projects in company systems and maintain accurate project records.
• Track each project from sale → permitting → approval → scheduling → installation → inspection → completion.
• Identify missing information or potential delays and proactively follow up.
• Coordinate with the Office Manager, field team, electricians, plumbers, subcontractors, and sales team.
• Help ensure generators, materials, permits, and subcontractors are ready before installation.
• Assist with scheduling generator installations, inspections, and subcontractor work.
• Confirm installation dates and project details with customers.
• Coordinate scheduling between customers, installation crews, electricians, plumbers, and other subcontractors.
• Update schedules when weather, permits, inspections, or other project conditions change.
• Help ensure installation teams have the documentation and information they need before arriving at the jobsite.
• Provide customers with professional updates regarding permitting, scheduling, installation, and inspections.
• Respond to basic customer questions regarding project status and next steps.
• Set clear expectations regarding timelines and outstanding requirements.
• Escalate technical, sales, or construction-related questions to the appropriate team member.
• Help provide a smooth and professional customer experience from purchase through completed installation.
• Maintain accurate customer files and project documentation.
• Upload permits, photographs, inspection records, project notes, and other documentation into company systems.
• Monitor open projects and outstanding action items.
• Assist the Office Manager with reporting and project tracking.
• Support general office and project administration as needed.

Skills

Organizational skills

Written and verbal communication

Customer service

Project coordination

Follow-up and ownership

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Generator Supercenter is seeking a detail-oriented Post-Sales Project Coordinator to manage customers from purchase through permitting, scheduling, installation, and inspection in Chicagoland.

In this full-time role, you will coordinate with the sales team, office staff, electricians, and subcontractors, ensuring documents are complete, permits are secured, and installations proceed on schedule.