Permitting and Scheduling Coordinator

Generator Supercenter of Tampa Bay; Wheeling (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Positive work environment

Voluntary Life Insurance

Short and Long Term Disability

Medical, Dental and Vision

401K Matching (after 6 months)

60 days waiting period for benefits

Job summary

Generator Supercenter is seeking a detail-oriented Post-Sales Project Coordinator to manage customers from purchase through permitting, scheduling, installation, and inspection in Chicagoland.

In this full-time role, you will coordinate with the sales team, office staff, electricians, and subcontractors, ensuring documents are complete, permits are secured, and installations proceed on schedule.

Qualifications

• High school diploma or GED required.
• Experience in administrative, office coordination, scheduling, customer service, or project support preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple customers and projects simultaneously.
• Comfortable following established processes and checklists.
• Strong written and verbal communication skills.
• Professional and friendly when communicating with customers, municipalities, contractors, and coworkers.
• Comfortable using computers, email, web-based systems, Microsoft Office, and similar business applications.
• Ability to follow up consistently and take ownership of open tasks.
• Dependable, proactive, and comfortable working in a fast-paced small-business environment.

Responsibilities

• Prepare and submit permit applications for generator installation projects.
• Communicate with municipalities regarding permit requirements, application status, corrections, and approvals.
• Gather required documents such as site plans, specifications, contractor information, and supporting documentation.
• Track permit status and follow up regularly to prevent delays.
• Coordinate required inspections following installation.
• Maintain organized records of permits, approvals, inspection results, and related correspondence.
• Learn the permitting requirements of the different municipalities we serve throughout Chicagoland.
• Receive completed projects from the sales team and ensure all required information and documentation are available.
• Set up customer projects in company systems and maintain accurate project records.
• Track each project from sale → permitting → approval → scheduling → installation → inspection → completion.
• Identify missing information or potential delays and proactively follow up.
• Coordinate with the Office Manager, field team, electricians, plumbers, subcontractors, and sales team.
• Help ensure generators, materials, permits, and subcontractors are ready before installation.
• Assist with scheduling generator installations, inspections, and subcontractor work.
• Confirm installation dates and project details with customers.
• Coordinate scheduling between customers, installation crews, electricians, plumbers, and other subcontractors.
• Update schedules when weather, permits, inspections, or other project conditions change.
• Help ensure installation teams have the documentation and information they need before arriving at the jobsite.
• Provide customers with professional updates regarding permitting, scheduling, installation, and inspections.
• Respond to basic customer questions regarding project status and next steps.
• Set clear expectations regarding timelines and outstanding requirements.
• Escalate technical, sales, or construction-related questions to the appropriate team member.
• Help provide a smooth and professional customer experience from purchase through completed installation.
• Maintain accurate customer files and project documentation.
• Upload permits, photographs, inspection records, project notes, and other documentation into company systems.
• Monitor open projects and outstanding action items.
• Assist the Office Manager with reporting and project tracking.
• Support general office and project administration as needed.

Skills

Organizational skills

Written and verbal communication

Customer service

Project coordination

Follow-up and ownership

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Benefits

• A positive and collaborative work environment
• Voluntary Life Insurance
• Short and Long Term Disability
• Medical, Dental and Vision
• 401K Matching (after 6 months of employment)
• * offered after 60 days of employment

Post-Sales Project Coordinator – Permitting & Installation

Full-Time | Monday–Friday | $18–$25/hour

Reports To: Office Manager

Location: Chicagoland / Wheeling, Illinois

Powering Peace of Mind

Generator Supercenter is a leading provider of whole-home backup power solutions. We help homeowners protect their families and homes with professionally installed Generac generators.

As our Chicagoland operation continues to grow, we are looking for an organized, detail-oriented Post-Sales Project Coordinator to help manage customers from the time they purchase their generator through permitting, scheduling, installation, inspection, and project completion.

This is an excellent opportunity for someone with a strong administrative or office coordination background who enjoys keeping projects organized, communicating with customers, and making sure nothing falls through the cracks.

Key Responsibilities

Permitting & Municipal Coordination

• Prepare and submit permit applications for generator installation projects
• Communicate with municipalities regarding permit requirements, application status, corrections, and approvals
• Gather required documents such as site plans, specifications, contractor information, and supporting documentation
• Track permit status and follow up regularly to prevent unnecessary project delays
• Coordinate required inspections following installation
• Maintain organized records of permits, approvals, inspection results, and related correspondence
• Learn the permitting requirements of the different municipalities we serve throughout Chicagoland

Post-Sales Project Coordination

• Receive completed projects from the sales team and ensure all required information and documentation are available
• Set up customer projects in company systems and maintain accurate project records
• Track each project from sale → permitting → approval → scheduling → installation → inspection → completion
• Identify missing information or potential delays and proactively follow up
• Coordinate with the Office Manager, field team, electricians, plumbers, subcontractors, and sales team
• Help ensure generators, materials, permits, and subcontractors are ready before installation

Installation & Scheduling Support

• Assist with scheduling generator installations, inspections, and subcontractor work
• Confirm installation dates and project details with customers
• Coordinate scheduling between customers, installation crews, electricians, plumbers, and other subcontractors
• Update schedules when weather, permits, inspections, or other project conditions change
• Help ensure installation teams have the documentation and information they need before arriving at the jobsite

Customer Communication

• Provide customers with professional updates regarding permitting, scheduling, installation, and inspections
• Respond to basic customer questions regarding project status and next steps
• Set clear expectations regarding timelines and outstanding requirements
• Escalate technical, sales, or construction-related questions to the appropriate team member
• Help provide a smooth and professional customer experience from purchase through completed installation

Administrative Support

• Maintain accurate customer files and project documentation
• Upload permits, photographs, inspection records, project notes, and other documentation into company systems
• Monitor open projects and outstanding action items
• Assist the Office Manager with reporting and project tracking
• Support general office and project administration as needed

Qualifications

• High school diploma or GED required
• Previous administrative, office coordination, scheduling, customer service, or project support experience preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple customers and projects simultaneously
• Comfortable following established processes and checklists
• Strong written and verbal communication skills
• Professional and friendly when communicating with customers, municipalities, contractors, and coworkers
• Comfortable using computers, email, web-based systems, Microsoft Office, and similar business applications
• Ability to follow up consistently and take ownership of open tasks
• Dependable, proactive, and comfortable working in a fast-paced small-business environment

Preferred Experience

Experience in any of the following areas is beneficial, but not required:

• Municipal permitting or building department coordination
• Construction administration
• Electrical, plumbing, HVAC, roofing, solar, or home-services companies
• Contractor or trade office administration
• Installation scheduling
• Project coordination
• Property management
• Working with municipalities, inspectors, subcontractors, or permit departments

Generator or electrical experience is a plus but is not required.

Compensation

$18–$25 per hour, depending on experience and qualifications.

Why Join Generator Supercenter?

You will join a growing Chicagoland business where your work directly affects both our customers and our ability to complete installations efficiently.

This Position Offers The Opportunity To

• Learn the rapidly growing backup power industry
• Develop experience in permitting, construction coordination, and project administration
• Work closely with operations, sales, and field teams
• Take ownership of an important part of the customer experience
• Grow into broader operations or project coordination responsibilities as the company expands

If you are organized, dependable, comfortable communicating with customers, and enjoy keeping projects moving forward, we would like to hear from you.