Permits & Inspections Coordinator

City of Burlington NC; Burlington (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

City of Burlington NC is seeking a Clerical & Technical Support professional for the Inspections Division in Burlington, NC. The role provides customer service, answers calls, writes permits, and assists inspectors by collecting information needed for permits.

The position requires a high school diploma or GED and substantial office experience, with strong communication, organizational, and multitasking abilities to manage records, schedules, and supplier needs in a busy municipal setting.

Qualifications

• High School Diploma or GED required with substantial office/public-facing experience.
• Strong attention to detail and organizational skills are essential.
• Experience with clerical tasks and customer service is preferred.

Responsibilities

• Provide customer service to the public and answer the phone.
• Write permits and assist inspectors with permit information.
• Record requests for inspections and the results of inspections.
• Issue, sign, and notarize permits for building, electrical, mechanical, demolition, house moving, and plumbing.
• Greet walk-in customers and direct inquiries to appropriate departments.
• Maintain inspector files and manage travel, logs, and expenses.
• Procure and manage office supplies and ensure adequate stock.
• Coordinate scheduling of inspector time slots and review commercial plans for inspections.
• Perform general office support, including typing and filing.
• Apply knowledge of city ordinances and regulations governing inspections.
• Communicate clearly with staff and the public to ensure efficient service.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Education

High School Diploma or GED

Tools

Office equipment

Job description

City of Burlington NC is seeking a Clerical & Technical Support professional for the Inspections Division in Burlington, NC. The role provides customer service, answers calls, writes permits, and assists inspectors by collecting information needed for permits.

The position requires a high school diploma or GED and substantial office experience, with strong communication, organizational, and multitasking abilities to manage records, schedules, and supplier needs in a busy municipal setting.