Permit Technician

Town-of-Barnstabl; Hyannis (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Town of Barnstable is seeking a clerical professional to support the permitting process. The role focuses on reviewing electronic permit applications, ensuring compliance with licensing requirements, and guiding applicants through the intake steps.

Applicants should have a high school diploma with office/computer training and experience in an office setting, plus familiarity with permit processing. Strong communication and organizational skills are essential in a visible municipal environment.

Qualifications

• High school diploma with a supplemental course in office procedures and computers.
• Two years experience in a general office setting.
• Experience in electronic permit application processing.
• Equivalent combination of education and experience.

Responsibilities

• Reviews and processes permit applications with e-permitting and related licensing requirements.
• Assists the public, explains the permitting process, and handles inquiries.

Skills

Independent work

Multitasking

Public interaction

Clerical records

Education

High school diploma with office/computer course

Tools

Word processing

Spreadsheets

Databases

Job description

Career Opportunities with Town of Barnstable

A great place to work.

Careers At Town of Barnstable

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Performs advanced technical work in the review and processing of permit applications with e‑permitting including state licensing requirements and any and all other requirements necessary to secure a permit. Assists public and facilitates application process, advises inspectors of anomalies and problems identified during in‑take; all other work as required.

Minimum Qualifications:

High school diploma with a supplemental course in office procedures and computers, two (2) years experience in a general office setting; or any equivalent combination of education or and experience.

Experience in electronic permit application processing.

Additional Qualifications:

Knowledge of division regulations and operations. Knowledge of office practices and procedures. Knowledge of pertinent federal, state and local laws, regulations and ordinances. Knowledge of Stripe processing.

Ability to work independently. Ability to plan and develop procedures to accomplish duties. Ability to work tactfully and patiently with general public and handle difficult or irate people. Ability to work and meet deadlines despite frequent interruptions. Ability to multi‑task and organize clerical and statistical records. Ability to operate typical office equipment.

Ability to understand the forms and effectively communicate the permitting process to a culturally diverse group.

Ability to determine which workman's compensation forms are required based upon the proposed project and employees involved in that project.

Full access and Ability to decipher information which is not public record (per Homeland Security). Has access to departmental related confidential information.

Proficiency in the use of computers including word processing, spreadsheets, databases and advanced applications involved in the permitting process.