Permit Intake & Compliance Specialist I

Pasco Police Department; Florida; On-site; USD 32,000 - 48,000; Full time

Job summary

Pasco County is seeking a Permitting Technician I to handle clerical, technical, and customer service tasks related to development permit applications. You will respond professionally via phone, in person, and online.

You will review applications for completeness, verify addresses, determine required permits, and coordinate reviews with other agencies. The role emphasizes accuracy, data entry, and helpful service to citizens.

Qualifications

• Requires high school diploma or equivalent.
• Minimum 1 year experience in regulatory services involving permitting, licensing, or inspections.
• Minimum 1 year experience in customer service with frequent public contact.
• Valid Florida driver's license required; notary preferred.

Responsibilities

• Answers questions about which construction activities require permits.
• Assists citizens with inquiries, complaints, investigations, billing questions and account information.
• Provides information about procedures, regulations, fees, ordinances, permits, plans, billing, licensing services and codes.
• Determines the types of permits required for construction activities and projects proposed by applicants.
• Accepts and reviews permit applications for completeness and accuracy.
• Verifies property Parcel Identification Numbers and job site street addresses.
• Calculates review fees and notifies applicant.
• Processes monetary transactions and balances out all monies collected against accounting screens.
• Data entry and retrieval using computer software.

Skills

General office practices

Ability to use computer systems

Familiarity with construction trades

Interpreting construction plans

Customer service

Decision making

Operate a personal computer

Education

High school diploma or equivalent

Job description

Pasco County is seeking a Permitting Technician I to handle clerical, technical, and customer service tasks related to development permit applications. You will respond professionally via phone, in person, and online.

You will review applications for completeness, verify addresses, determine required permits, and coordinate reviews with other agencies. The role emphasizes accuracy, data entry, and helpful service to citizens.