Permit Intake & Compliance Coordinator I

Hursttx; Hurst (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

City of Hurst is seeking a detail-oriented Permitting/Administrative Specialist to serve as the front-line representative for the Planning and Community Development Department. You will coordinate permit intake, review applications, and support cashiering and Certificate of Occupancy processes.

The role requires strong customer service, knowledge of building codes, and the ability to communicate clearly with contractors, developers, homeowners, and the public.

Qualifications

• High school diploma or equivalent required with 3+ years in customer service or administrative support.
• Bilingual English/Spanish preferred.
• Experience with permitting software or municipal software highly desirable.
• Municipal government or regulatory environment experience preferred.
• Must obtain department certifications and meet training requirements.

Responsibilities

• Coordinate permit intake, review applications for accuracy and compliance.
• Serve as primary department contact in person, by phone, and email.
• Provide guidance on permitting, inspections, and occupancy requirements to customers.
• Process payments, refunds, and other financial transactions; handle cash and reconciliations.
• Support Zoning Board of Adjustment and Code of Appeals with meetings and records.
• Maintain attendance and professional conduct in line with department policies.

Skills

Customer service excellence

Attention to detail

Read and interpret codes

Clear communication

Multitasking / time management

Proficiency with office software

Professional demeanor

Team collaboration

Education

High school diploma or equivalent

Some college coursework preferred

Bilingual English/Spanish preferred

Municipal government experience preferred

Tools

Permitting software

Land management systems

Cashiering software

Municipal development software

MS Office/Spreadsheet tools

City/town record systems

Job description

City of Hurst is seeking a detail-oriented Permitting/Administrative Specialist to serve as the front-line representative for the Planning and Community Development Department. You will coordinate permit intake, review applications, and support cashiering and Certificate of Occupancy processes.

The role requires strong customer service, knowledge of building codes, and the ability to communicate clearly with contractors, developers, homeowners, and the public.