Permanent Housing Navigator — Help People Find Homes

Hope The Mission; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hope The Mission is seeking a Housing Navigator to provide field-based housing services for individuals transitioning from homelessness to permanent housing in Los Angeles County. You will assess needs, develop individualized housing plans, assist with voucher applications, and coordinate move-in support across Section 8, VASH, and related programs.

You will build relationships with landlords and housing providers, maintain HMIS records, and collaborate with HTM teams to ensure clients achieve

Qualifications

• Bachelor's degree in Social Work or a related field preferred; equivalent experience considered.
• Minimum 3 years of experience working with people experiencing homelessness or similar populations.
• Knowledge of Housing First, Harm Reduction, and Trauma-Informed Care principles.
• Knowledge of HUD guidelines and subsidized housing programs including Section 8, VASH, DHS Housing for Health, TLS, and related voucher programs.
• Experience with HMIS or similar data systems.

Responsibilities

• Engage participants in housing-focused case management and build trusting, effective working relationships.
• Conduct assessments to determine appropriate permanent housing interventions and individual service needs.
• Provide housing readiness support including documentation, applications, and eligibility requirements.
• Monitor participant progress toward housing goals through regular, consistent follow-up.
• Assist participants with housing voucher applications through LAHSA, Public Housing Authority, and related programs.
• Support housing search activities and identify best-fit placement options based on individual participant needs.
• Navigate participants to permanent housing placements including TLS, DHS Housing for Health, Housing Choice Voucher (Section 8), VASH, and other programs.
• Coordinate move-in assistance resources including deposits, furniture, and other housing supports as available.
• Develop and maintain a Housing & Services Plan (HSP) for each participant with clear, individualized goals.
• Maintain complete and accurate participant files including assessments, housing plans, case notes, applications, vouchers, lease agreements, and exit documentation.
• Enter and maintain required data in HMIS; ensure documentation meets program and funder requirements.
• Meet performance outcome targets established by applicable LAHSA and funding contracts.
• Connect participants to community resources that support housing acquisition and stability.
• Build and maintain professional relationships with landlords and housing providers to expand options.
• Collaborate with internal HTM programs, external service providers, and partner agencies to support housing progress.
• Apply de-escalation and mediation techniques to support participants through conflict.
• Participate in team meetings, trainings, case conferencing, coalition meetings, and homeless services meetings.
• Operate in field-based settings with frequent community engagement; support navigation services across multiple housing models and programs.
• Uphold all Hope the Mission and funder rules, regulations, and policies.
• Perform other duties as assigned

Skills

Housing navigation

Case management

Landlord relationships

De-escalation & mediation

Documentation in HMIS

Communication

Education

Bachelor's degree in Social Work or related field

Tools

HMIS

Job description

Hope The Mission is seeking a Housing Navigator to provide field-based housing services for individuals transitioning from homelessness to permanent housing in Los Angeles County. You will assess needs, develop individualized housing plans, assist with voucher applications, and coordinate move-in support across Section 8, VASH, and related programs.

You will build relationships with landlords and housing providers, maintain HMIS records, and collaborate with HTM teams to ensure clients achieve