Perm - Administrative - Operations Manager

Medlinkhealth Anesthesia Associates; Peterborough (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Medlinkhealth Anesthesia Associates seeks a proactive Practice Manager to oversee the practice's operations, finances, HR, and information management in New Hampshire. You will lead professional staff, ensure regulatory compliance, and drive high-quality patient care and service delivery.

The role requires strong leadership, budgeting expertise, and a track record of improving workflows and staff engagement in a clinical setting. On-site position with emphasis on collaboration across teams.

Qualifications

• Associate degree in a related field required.
• Bachelor's degree highly preferred.
• Minimum 5 years of relevant experience in medical practice management required.
• Active New Hampshire RN license required.
• Knowledge of billing, collections, scheduling, and staff benefits required.
• Excellent communication with physicians, staff, and patients required.
• Ability to delegate, provide clear instructions, and follow up on task completion required.
• Commitment to ongoing professional development in healthcare administration.

Responsibilities

• Develop and manage departmental budgets and financial controls.
• Coordinate recruitment, orientation, and staff retention strategies.
• Oversee information management, medical records, and documentation.
• Lead performance evaluations and staff development programs.
• Ensure compliance with employment laws and regulatory standards.
• Monitor patient flow, access to education resources, and satisfaction.

Skills

Excellent communication

Delegation

Leadership

Staff management

Policy understanding

Healthcare administration

Education

Associate degree in a related field

Bachelor's degree

Job description

PRACTICE MANAGER:

The Practice Manager is responsible for the overall operation of the practice, including financial and budget management, human resource management, quality management, patient care systems, and information management.

Key responsibilities include professionalism, leadership, communication, and critical thinking.

RESPONSIBILITIES:

Financial Management:

• Develop and implement departmental budgets to achieve organizational objectives.
• Monitor internal financial controls.
• Implement and maintain processes for external financial audits.
• Oversee revenue cycle management and accounts receivable.
• Analyze financial performance and report results to stakeholders.

Human Resources Management:

• Coordinate recruitment and orientation of clinical and nonclinical staff.
• Develop and implement staff retention and staffing strategies.
• Manage performance evaluation programs.
• Promote positive employee engagement and workplace culture.
• Establish training programs for providers and employees.
• Ensure compliance with employment laws and regulatory standards.

Information and Communication Management:

• Establish effective communication pathways for clinical and nonclinical staff.
• Monitor technology security processes to protect patient and practice data.
• Manage medical records, medication administration, and healthcare documentation.
• Ensure compliance with mandated regulatory reporting requirements.

Leadership and Organizational Management:

• Promote the organization's mission and values throughout the practice.
• Support implementation of strategic plans and organizational objectives.
• Communicate and monitor production and compensation standards.
• Support leadership in managing staff conduct and performance.
• Foster teamwork and collaboration across the organization.

Clinical and Operational Management:

• Establish and monitor business processes to ensure efficient clinical operations.
• Ensure patients have access to appropriate educational resources.
• Understand referral processes and insurance plan requirements.
• Develop efficient patient flow patterns to maximize provider schedules.
• Oversee front office operations and patient satisfaction.
• Implement plans to manage pharmaceutical supplies.
  

SUBMISSION REQUIREMENTS:

• Associate degree in a related field - [REQUIRED].
• Bachelor's degree - [HIGHLY PREFERRED].
• At least 5 years of relevant experience. Previous medical practice management experience is preferred - [REQUIRED].
• Active New Hampshire RN license - [REQUIRED] [DOCUMENT].
• Knowledge of practice policies and procedures, including billing, collections, scheduling, and staff benefits - [REQUIRED].
• Excellent communication skills with the ability to interact effectively with physicians, staff, and patients - [REQUIRED].
• Ability to delegate responsibilities, provide clear instructions, and follow up on task completion - [REQUIRED].
• Ability to interpret and apply policies and procedures.
• Ability to operate appropriate practice and clinical equipment.
• Commitment to ongoing professional development in healthcare administration.

CERTIFICATION REQUIREMENTS:

• BLS (AHA).

LICENSE REQUIREMENTS:

• New Hampshire.
• Compact License Accepted.