Mgr-Physician Practice

Reid Health; Connersville (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Reid Health is seeking a Practice Manager to provide leadership and management across the practice portfolio, ensuring efficient services for patients, physicians, the public and staff. The role supports goals, policies, procedures and systems for effective practice management and compliance with RHPA guidelines.

The position requires managing staff, scheduling, and daily operations, with a focus on improving patient satisfaction and coordinating with physicians and clinical supervisors.

Qualifications

• Associate degree in health administration, business administration, management and organizational development, or equivalent.
• Five years of relevant practice or supervisory experience may substitute for degree.
• Minimum of 3 years of experience in a health care practice.

Responsibilities

• Lead and manage all functions within the practice portfolio.
• Ensure efficient services meeting patient, physician, public and staff needs.
• Implement policies, procedures and systems for established goals and practice management.
• Manage staffing schedules and timekeeping using Kronos Scheduler and Timekeeper.
• Monitor patient flow and address daily operational issues as they arise.
• Direct hiring, performance appraisals, promotions, transfers and vacation schedules.

Skills

Leadership

Healthcare administration

Regulatory compliance

Staff scheduling

Education

Associate degree in health administration or related field

Bachelor's degree in health administration or related field

5 years of supervisory experience in healthcare practice in lieu of degree

3 years experience in a health care practice

Tools

Kronos Scheduler

Timekeeper

EMR system

Job description

4690-RH Primary Care Conn

Schedule: Day Shift. 40 hours weekly. 8:00am - 5:00pm

Type additional details specific to position and/or department.

About The Position

The Practice Manager is responsible for exercising leadership and management responsibility over all functions within this management portfolio ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff. The Practice Manager assists with implementing, communicating and training to the established goals, objectives, policies, procedures and systems for the assigned practice and ensures adherence for efficient and effective practice management.

Overview Of Responsibilities

• Supports and adheres to Commitment to Excellence goals in Clinical Quality, Service Quality, Community Value and Business Literacy. Responsible for ensuring hard wires are implemented and followed.
• Focuses on patient satisfaction by identifying and acting on opportunities for improvement.
• Follows the RHPA guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Understands Compliance and Regulatory issues regarding employed physician practices.
• Ability to learn and navigate network EMR.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the Reid Health Mission.
• Maintains established RHPA Provider Network policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Manages staffing schedules and timekeeping with Kronos Scheduler and Timekeeper.
• Manages the daily operations of the office by monitoring the schedule, the patient flow, and addressing any problems that arise during the day. Independently makes decisions that affect the daily operations of the practice.
• Establish major schedules, task assignments and allocation of manpower, space and equipment to ensure a positive daily workflow and conformance with commitments for assigned clinics/practices.
• Direct various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
• Functions as a liaison between staff and physician.
• Provides effective and timely communication of office status to physicians, staff and Clinical Supervisor/Manager.
• Provides direction and orientation as required to clinic's office staff to ensure the practice meets planned statistical targets, productivity standards, quality and risk requirements, and patient satisfaction goals.
• Evaluate performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
• Supervises and/or performs financial reconciliation process, analysis and reporting functions.
• Ensures all deposit logs and clinical logs are submitted within designated timeframes.
• Maximizes collections and reimbursements by ensuring that claims are filed correctly and in a timely fashion. Monitor insurance reimbursements. Negotiate payment arrangements when appropriate.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

• Education Required: Associate degree in health administration, business administration, management and organizational development, or equivalent. Five (5) years of relevant practice or supervisory experience will be considered in lieu of degree.
• Education Preferred: Bachelor's degree in health administration, business administration, management and organizational development, or equivalent.
• Experience Required: Minimum of 3 years of experience in a health care practice