Perishable Dept Manager - Lead, Train & Delight

Food Lion; South Hill (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion is seeking a Perishable Department Leader in South Hill, VA to manage daily department operations, hire/train staff, and drive sales while maintaining food safety and quality. You will lead a team, supervise performance, and ensure excellent customer service in a fast-paced environment.

Responsibilities include scheduling, training, inventory control, safety compliance, and collaboration with store leadership to meet budgeted goals.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability to lead and direct others.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports.
• Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service.
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations.
• Control store expenses through proper ordering, care for supplies and equipment.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Record and report all associate and customer accidents in accordance with established Food Lion procedures.
• Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses.
• Ensure that all advertising and sales promotion materials and signage applicable to the Perishable Department are properly utilized.
• Ensure compliance with local, state and federal regulations.
• Adhere to all company guidelines, policies and standard practices.
• Maintain security standards.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

Hand-held computers

POS systems

Scheduling software

Job description

Food Lion is seeking a Perishable Department Leader in South Hill, VA to manage daily department operations, hire/train staff, and drive sales while maintaining food safety and quality. You will lead a team, supervise performance, and ensure excellent customer service in a fast-paced environment.

Responsibilities include scheduling, training, inventory control, safety compliance, and collaboration with store leadership to meet budgeted goals.