Peripheral Operator (2nd Shift)

Broadridge Financial Solutions; Edgewood (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) with company match

Generous paid time off

Job summary

Broadridge in Edgewood, NY is seeking a Peripheral Operator to operate IBM high-speed laser print equipment, manage print cycles, and ensure deliverables meet service levels.

The role requires 3+ years in production print, experience with continuous forms printers, and familiarity with InfoPrint Workflow and Manager. The shift is second shift, 4:00pm–11:30pm, with overtime on weekends and holidays; benefits include healthcare, 401(k) match, and generous PTO.

Qualifications

• 3+ years in production print environment.
• Experience with continuous forms printers and prep/post gear.
• Familiar with InfoPrint Workflow and InfoPrint Manager.
• Strong communication, leadership and organization.
• Willing to work overtime including weekends/holidays.

Responsibilities

• Organize print cycles to meet daily deliverables and SLAs.
• Review print requests and logs, ensure correct files are printed.
• Prioritize daily/weekly job streams and assign tasks.
• Ensure output quality meets standards.
• Monitor print work and report issues promptly.
• Communicate backlog and outsourcing needs to management.

Skills

Print production

Team leadership

Time management

Communication

Tools

InfoPrint Workflow

InfoPrint Manager

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are actively seeking a Peripheral Operator to join our team in Edgewood, NY. As our Peripheral Operator, you will be responsible for effectively and proficiently operating various IBM high speed laser print equipment within the department.

You will use your working knowledge of job and equipment operating procedures, inkjet technologies as well as the associated controllers and pre/post equipment, to work with management to prioritize work requests and ensure work is processed in priority order and in accordance with client expectations. You will work with the shift supervisor and Production and Print Quality Assurance to track the status of your work and that of other operators, ensuring all staff and equipment are being optimally used.

Work Mode: Broadridge classifies its jobs in three work modes: On-site, Hybrid, and Off-site. This is an on-site role that will be assigned to a physical Broadridge location where work will be performed 100% of the time.

Responsibilities:

• You will organize print cycles to meet daily deliverables and service level agreements, and monitor quality by reviewing printed materials as jobs are being processed.
• Reviewing print requests and logs to ensure operators sign them on time and verifying the proper files are being printed/processed correctly.
• You will prioritize daily and weekly job streams and workflow with the ability to assign tasks to operators and Sr. operators based on skill and ability.
• Ensure that the quality of all work produced meets quality standards.
• Also, continually monitor print work as it is printed.
• Immediately bring any quality issues/problems to the attention of the Supervisor or Lead.
• You will effectively communicate with various departments and/or Client Services Representatives regarding print related scheduled jobs, statements, and special requests and provide necessary feedback.
• Ensuring that all equipment problems are reported to management and the appropriate vendor on a timely basis.
• Communicating backlog/production information to management to identifying situations where incoming volumes need to be outsourced or client job completion time expectations need to be reset.
• Understanding and executing procedural commands on IPM and IPW.

Qualifications:

• Minimum of 3 years of work experience, including at least 1 year of experience working with continuous forms printers in a production print environment.
• Detailed knowledge of continuous forms print technology, including associated pre/post gear and operator preventive maintenance procedures.
• Proven knowledge of print center client applications, processes and workflow systems (e.g., InfoPrint Workflow and InfoPrint Manager).
• Strong communication skills.
• Leadership, time management and organizational skills, with a strong attention to detail.
• Ability to thrive in a dynamic, fast-paced environment while maintaining composure.
• Self-starter who shows initiative and attention to details.
• Must be flexible to work overtime, including weekends and holidays as required.

Broadridge Benefits You will receive an excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life insurance, tuition reimbursement, disability benefits, 401k with company match and much more. You’ll enjoy a generous paid time off program including vacation, personal holidays, sick time and paid company holidays.

Why should you join Broadridge? We offer a valuable benefits package effective date of hire including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, fertility treatment, inclusive parental leave, life insurance, tuition reimbursement, disability benefits and more. We support a number of associate‑led networks where associates with similar backgrounds and interests can find peer support, shape company policy and culture, receive mentorship from senior members, and develop their careers. We provide a competitive 401k plan with employer match and additional basic company contribution. We encourage our associates to rest and relax by taking advantage of our generous paid time off program including vacation, personal holidays, sick time, and paid company holidays. We strive to improve both our environmental impact as well as our industries’ by partnering with our clients to decrease their carbon footprint through digitization, data, and innovation. We empower our people and our communities. Through our volunteer time off and matching gift programs, we encourage associates to help make Broadridge an indispensable community partner.

Additional Job Description Job Requirements High school graduate. Minimum of two years work experience. One year of experience in a print production environment is preferred. Knowledge of InfoPrint Solutions, Kodak, and/or OCE continuous forms printers is a plus. Strong oral and written communication skills. Must be able to communicate effectively with staff and management at multiple levels. Solid organizational skills. Must be able to effectively multi-task and manage multiple priorities simultaneously. Must be detail-oriented and able to review printed documents to ensure that they meet Broadridge quality standards. Must be a self-starter and demonstrate strong initiative. Strong interpersonal skills. Must be able to work effectively in a team environment. Must be flexible to work overtime, including weekends and holidays as required.

Hourly rate: $18.00 to $18.50, Shift differential 3.5% Shift: 2nd Shift Monday - Friday 4:00pm - 11:30pm. Bonus eligible Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.