Production Technician Support Supervisor - Onsite (Overnights)

Broadridge Financial Solutions; Cameron Park (CA); On-site; USD 84,000 - 88,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge Financial Solutions in El Dorado Hills, CA is seeking a Production Equipment Technician Supervisor to lead the Production Technical Support Department. You will ensure equipment runs at or above expectations and supervise the supporting team on preventative and corrective maintenance tasks.

The role requires strong leadership, experience with production equipment, and a track record of reducing downtime while maintaining safety and quality standards.

Qualifications

• Associate or technical/trade school degree preferred.
• 5+ years’ experience operating and repairing production equipment.
• Experience with insertion and bindery equipment; electrical/electronic repair preferred.
• Minimum 3 years supervisory experience in a high-volume production environment.

Responsibilities

• Direct and provide mechanical support to production mechanics.
• Monitor workflow and ensure timely equipment repairs.
• Manage parts inventory with vendor and cost details.
• Track preventive maintenance against schedules.
• Mentor and develop technicians; enforce safety and policies.

Skills

Equipment operation

Electrical repair

Supervisory experience

Microsoft Office

Reporting tools

Education

Associate degree or technical/trade school

Tools

Infact Direct Connect IQ

Microsoft Office

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Production Equipment Technician Supervisor to join our team in El Dorado Hills, CA. In this role, you will supervise the Production Technical Support Department, reporting to Manager or above. You will ensure the site production equipment is running at or above expectations, and manage the supporting team on all preventative and corrective maintenance tasks.

Responsibilities:

• Provides direction and mechanical support to all production mechanics as required.
• Monitors all work in progress ensuring that a constant production workflow is maintained and equipment repairs are completed in a timely fashion.
• Maintains our parts inventory for all equipment by providing a complete list of parts to be ordered, including the vendor to be used and the associated cost for each part.
• Monitor records of preventive maintenance performed on equipment and ensures that the maintenance occurs according to scheduled deadlines.
• Keeps informed of all new technology and equipment used by the technical support and production operations departments.
• Fills in and assumes all Management responsibilities in the Department Manager (or above’s) absence.
• Accountable to meet or exceed Cost Per Unit targets on his/her shift (i.e. labor costs, overtime, inventory control etc.)
• Monitors and maximize machine throughput along with other site level and national KPI’s.
• Coaches, counsels, motivates, develops, supports, encourages and instructs all Technicians under direct report.
• Verifies all administrative work is filled out properly, monitoring and following departmental procedures.
• Reward, Recognizes and provides constructive feedback to associates.
• Maintains all records pertaining to department personnel under individuals report.
• This includes performance reviews and any data collection via RPM, CLS or other performance monitoring systems.
• Span of control, based on shift, all PTS full-time and contingent worker staff along with all production equipment used by technical support and production operations.
• Position requires daily communication/ updates with senior management on strategic work scheduling issues.
• Monitors daily reports on thruput and equipment downtime giving feedback to department personnel.
• May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications:

• Associate’s Degree or Technical/Trade School preferred
• 5+ years’ experience and a proven proficiency in the operation and repair of production equipment is preferred.
• A proven proficiency in the operation and repair of insertion and bindery equipment, electronic and electric circuit experience would be optimal.
• Electrical and electronics repair a plus.
• Knowledge, understanding and experience of reporting tools with Infact/Direct Connect/IQ as examples is optimal.
• Experienced in Microsoft Office.
• 3 years’ min. supervisory experience in a high volume production environment preferred.

Skills/Competencies:

• Functional/technical skills
• Attention to detail
• Good oral and written communication skills
• Ability to take direction and to work under pressure due to time constraints as necessary

Requirements:

• 40+ hours Safety Training Certification
• 40+ hours external Certified Training on related equipment
• 8+ hours Safety/Electrical Training
• 16+ hours Recertification as needed on any/all existing training annually
• Promote a professional work environment and adhere to all Broadridge’s policies

Shift:

6:00 PM to 6:00 AM

Salary range:

The salary range for this position is $84,000 - $88,000 annual base, plus a shift differential. Bonus eligible.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC \"Know Your Rights\" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

We are committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function‑specific topics through our LinkedIn Learning program.