Perinatal Care Unit Coordinator (Antepartum/Postpartum)

Beth Israel Lahey Health; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Unit Coordinator for the Antepartum/Postpartum Unit at BIDMC to support daily operations, admissions, discharges, and smooth patient flow in a fast-paced inpatient environment.

You will collaborate with nurses and care teams, greet patients and families, handle routine administrative tasks, and maintain accurate information while delivering high-quality, patient-centered service.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 0–1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers and web-based applications.

Responsibilities

• Facilitates patient flow through the unit. Coordinates admissions with admitting, nursing staff and admission facilitator. Assists providers and ensures availability of needed supplies. Obtains and communicates information for requested tests and procedures. Coordinates registration process for established protocols.
• Answers patient call lights in a timely manner and responds within scope of role, following BIDMC Call Light Standards of Practice. Greets and directs patients, families, visitors and staff. Identifies self and provides informative, non-clinical information when requested by patients, families, staff or visitors.
• Utilizes all available information systems that support unit based operations such as provider order entry, bed tracking, nursing call system, as directed ensuring timeliness of response and accuracy of data input. Serves as a point person for resolution of IS issues.
• Maintains basic competency in trouble shooting printer/copier/fax issues. Ensures patients are properly charged for equipment, supplies and outside purchases. Coordinates special purchase for patient care needs (e.g. specialty beds). Ensures that all equipment in the unit is adequately maintained. Maintains equipment logs. Performs/monitors activities related to JCAHO.
• Manages the unit based patient valuable program. Investigates lost belongings, maintains tracking logs and provides detailed summary as requested. Reports unresolved losses to Operations Coordinator.

Skills

Customer service

Basic computer skills

Education

High School diploma or GED

Associate’s degree preferred

Job description

Beth Israel Lahey Health is seeking a Unit Coordinator for the Antepartum/Postpartum Unit at BIDMC to support daily operations, admissions, discharges, and smooth patient flow in a fast-paced inpatient environment.

You will collaborate with nurses and care teams, greet patients and families, handle routine administrative tasks, and maintain accurate information while delivering high-quality, patient-centered service.